Managed IT & Cybersecurity Services | Cascade Data LLC

Our Services

Managed IT, cybersecurity, Microsoft 365, and AI consulting for small businesses. One partner. One number to call.

Managed IT Services

Think of us as your full-time IT department, without the overhead. We proactively monitor and manage your entire technology environment, catching problems before they become emergencies and keeping everything running smoothly so your team can focus on what they do best.

What's Included

  • Proactive monitoring and management of workstations, servers, and network devices
  • Helpdesk support, remote and on-site
  • Patch management and software updates
  • Antivirus and endpoint security management
  • Monthly reporting and health checks
  • Fixed monthly pricing per user or device

Best for: Small teams (5+ employees) that want predictable IT costs and proactive support.

Network Infrastructure

Your network is the backbone of your business. We design, install, and manage reliable, secure network infrastructure that grows with you, from a single office to multiple locations.

What's Included

  • Network design, installation, and configuration
  • Routers, switches, firewalls, and wireless access points
  • VPN setup and remote access solutions
  • Network security audits
  • Structured cabling coordination (subcontracted to licensed union vendors)

Best for: Any business that relies on network connectivity, which is basically everyone.

Hardware & Software Procurement

Need new laptops? A server upgrade? We're vendor-neutral, which means we recommend the right hardware for your needs, not whatever earns us the biggest margin. We handle sourcing, setup, and lifecycle management so you always have the right tools.

What's Included

  • Workstations, laptops, servers, and peripherals
  • Vendor-neutral recommendations based on client needs
  • Hardware lifecycle management
  • Software licensing and renewals
  • Cloud-based and on-premise solutions

Best for: Companies looking for honest hardware and software recommendations without sales pressure.

Server Solutions

Whether you need an on-premise server, a cloud-based setup, or a hybrid of both, we design and deploy server environments that match your business requirements. We also handle migrations, upgrades, and ongoing maintenance so you're always protected.

What's Included

  • New server design and deployment
  • Server migrations and upgrades
  • On-premise, hybrid, and cloud server environments
  • Backup and disaster recovery planning
  • Virtualization (VMware, Hyper-V)

Best for: Teams running server workloads who need reliability, performance, and peace of mind.

Microsoft 365 & Azure

Microsoft 365 is the productivity standard for most businesses, but it needs to be set up and managed correctly. We handle deployment, migration, ongoing administration, and security so your team gets the most out of the platform.

What's Included

  • Microsoft 365 deployment and administration
  • Email setup, migration, and management
  • SharePoint, Teams, and OneDrive configuration
  • File storage, backup, and collaboration solutions
  • Azure infrastructure and licensing
  • Tenant migrations and optimization

Best for: Organizations moving to or already using Microsoft 365 or Azure who want it configured and secured properly.

vCTO Services

You don't need to hire a six-figure technology executive to get executive-level guidance. As your virtual Chief Technology Officer, we bring the strategic thinking, vendor relationships, and long-term planning that keep your technology aligned with where your business is headed.

What's Included

  • Technology assessments and strategic roadmaps
  • IT budgeting, forecasting, and spend optimization
  • Vendor evaluation, negotiation, and management
  • Technology alignment with business goals and growth plans
  • Board-ready reporting and IT governance
  • Risk assessment and compliance planning

Best for: Growing businesses that need strategic technology leadership without the cost of a full-time CTO.

Cybersecurity

Cyber threats are real, growing, and increasingly targeting small businesses. We implement layered security measures that protect your data, your clients' data, and your reputation, without making your team's life difficult.

What's Included

  • Endpoint detection and response (EDR)
  • Multi-factor authentication (MFA) deployment
  • Security awareness training
  • Dark web monitoring
  • Firewall management and intrusion detection

Best for: Every business, period. But especially those handling sensitive client or financial data.

Compliance & Regulatory Security

If your business handles controlled unclassified information, patient health records, or works with defense contractors, you already know that compliance isn't optional. We help you meet and maintain the frameworks that matter, including CMMC, HIPAA, ITAR, and NIST, so you can focus on your work instead of your audit.

What's Included

  • CMMC (Cybersecurity Maturity Model Certification) readiness and implementation
  • HIPAA compliance for healthcare and health-adjacent businesses
  • ITAR (International Traffic in Arms Regulations) technical controls
  • NIST 800-171 and NIST CSF assessment and remediation
  • Gap analysis, documentation, and evidence collection
  • Ongoing compliance monitoring and policy management
  • Security awareness training tailored to regulatory requirements

Best for: Defense contractors, healthcare providers, manufacturers, and any business subject to federal or industry compliance requirements.

Backup & Disaster Recovery

Backups only matter if they work when you need them. We design, implement, and regularly test recovery solutions so that when something goes wrong, your data is safe and your business gets back up fast.

What's Included

  • Automated local and cloud backup solutions
  • Regular backup testing and recovery verification
  • Business continuity and disaster recovery planning
  • Ransomware-resistant backup strategies
  • Rapid recovery with defined RTOs and RPOs
  • Full documentation of recovery procedures

Best for: Every business that cannot afford to lose data or suffer extended downtime.

VoIP & Business Communications

Whether you're replacing an aging phone system or setting up Teams Calling for the first time, we help you move to modern business communications that are reliable, flexible, and cost-effective.

What's Included

  • Cloud-based phone system setup and management
  • Microsoft Teams Calling and voice integration
  • SIP trunking and VoIP configuration
  • Auto-attendants, call queues, and voicemail
  • Number porting and carrier coordination
  • Desk phone, softphone, and mobile setup

Best for: Offices ready to modernize their phone systems or unify communications under one platform.

Employee Onboarding & Offboarding

Every new hire needs a laptop, email, accounts, and access on day one. Every departure needs those things revoked properly. We handle the entire process so nothing falls through the cracks and your business stays secure.

What's Included

  • New hire device setup, imaging, and deployment
  • Email, Microsoft 365, and application provisioning
  • MFA enrollment and security configuration
  • Access control and permissions setup
  • Secure offboarding and account deprovisioning
  • Equipment collection and data sanitization

Best for: Growing businesses that are hiring regularly and need a consistent, secure process for getting people set up and properly removed.

Project-Based Work

Moving offices? Setting up a new location? Need a technology refresh? We plan, execute, and coordinate IT projects of any size. If it involves technology, we can handle it, or we'll find the right people and manage them for you.

What's Included

  • Office moves and technology relocations
  • New office setup and build-outs
  • Technology refresh projects
  • Any IT need: we assess, plan, and execute or coordinate

Best for: Clients with a specific technology project who want it done right the first time.

Helpful Reading Before You Pick an MSP

Industry-Specific Guides

General Guides

Our services align with industry standards and federal frameworks including the NIST Cybersecurity Framework, CISA cybersecurity guidelines, HHS HIPAA regulations, and DoD CMMC requirements.

Not sure what you need?

That's what we're here for. Let's have a conversation about your business and figure it out together.

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